Privacy Policy

1. Who we are

This website is operated by Excelsoft Ltd ("Excelsoft", "we", "us"), a software development company registered in England & Wales. For the purposes of UK data protection law, Excelsoft is the data controller for the personal data described in this policy.

2. What personal data we collect

We only collect personal data that you choose to give us. This includes:

• Your name and email address, when you submit our contact form or use the "leave us a message" chat feature.
• The content of any message you send us through those forms.
• Basic technical information, such as your browser type and approximate location, generated automatically by visiting the site.

We do not knowingly collect special category data (such as health or financial information) through this website, and we ask that you don't include it in any message you send us.

3. How we use your data

We use the information you provide to respond to your enquiry, discuss a potential project, and keep a record of our conversation. We do not use your contact details for marketing unless you separately ask us to, and we never sell your personal data to third parties.

4. Our lawful basis for processing

We rely on legitimate interests to respond to enquiries you send us, and consent where you have actively chosen to share information with us (for example, by submitting a form). Where we go on to provide services to you, processing is based on the performance of that contract.

5. How long we keep your data

We keep enquiry and message data for as long as is reasonably necessary to respond to you and, if you become a client, for the duration of our working relationship plus a period afterwards to meet our legal and accounting obligations. We delete data we no longer need.

6. Who we share your data with

We use a third-party form provider (Formspree) to receive and forward messages submitted through this website to our email inbox. Formspree processes this data on our behalf under its own privacy and security terms. We do not share your data with any other third party except where required by law.

7. Cookies

This website uses a small number of cookies, mainly to remember your cookie preference. For full details, see our Cookie Policy.

8. Your rights

Under UK GDPR, you have the right to ask us for a copy of the personal data we hold about you, to correct it, to ask us to delete it, to restrict or object to certain processing, and to ask us to transfer it elsewhere. To exercise any of these rights, contact us using the details below.

9. Keeping your data secure

We take reasonable technical and organisational steps to protect the personal data we hold, including restricting access to those who need it and using reputable third-party services with their own security safeguards.

10. Changes to this policy

We may update this policy from time to time, for example if the way we collect or use data changes. We'll update the "last updated" date at the top of this page when we do.

11. Contact us & complaints

If you have any questions about this policy or how we handle your data, email us at hello@excelsoft.co.uk. If you're unhappy with our response, you also have the right to complain to the UK's data protection regulator, the Information Commissioner's Office (ICO).